FAQ – Private Individuals
You can explore our apartment buildings here (click here).
Once you have found a suitable apartment, you can apply directly via our application form (link to application) or contact us (link to contact) to book a viewing.
To sign a rental agreement, you need:
- A valid passport or national ID card (driver’s license or residence permit is not accepted)
- Sufficient income to cover the rent
Your income can come from employment or allowances, as long as it is enough to pay the rent.
Applications are processed in order of submission and may take up to two weeks.
If you need to move in sooner, you are welcome to email us so we can prioritize your application when possible.
We strongly recommend that you view the apartment before signing the rental agreement.
According to the rental agreement, rent is paid one month in advance.
Example:
- If you move in mid-month, you will first pay for the remaining days of that month.
- You will then receive an invoice for the following month, due before the end of the current month.
Yes, a deposit is required for some apartments.
Please attend a viewing so we can provide more details about the apartment you are interested in.
Please attend a viewing so we can provide more details about the apartment you are interested in.
This varies between buildings, so we recommend checking the specific FAQ for the property you are interested in.
However, all apartments include:
- Water
- Heating
- Electricity
- Garbage disposal
We offer both furnished and unfurnished apartments. Adjustments can be made based on your needs, although some changes may take additional time.
We are flexible and can adjust to your needs. Apartments can be rented either furnished or unfurnished.
This may vary, but typically includes essential furniture such as a bed, table and chairs.
Please check the listing or contact us for detailed information.
Please check the listing or contact us for detailed information.
The minimum rental period is 1 month.
Yes, absolutely. You will be notified before your rental agreement expires and given the opportunity to extend your agreement.
The notice period is one calendar month, counted from the next upcoming first day of the month.
The agreement will terminate at the end of that month.
The agreement will terminate at the end of that month.
This varies between buildings. Please check the specific property information or contact us for details.
Yes, pets are allowed as long as they do not cause damage or disturbance.
Smoking is strictly prohibited inside apartments and in common areas such as corridors.
Yes, absolutely. All necessary information for address registration will be included in your rental agreement.
Parking availability varies between buildings. Please check the property details or contact us for nearby options.
Keys are usually handed over at the time of move-in or in connection with the viewing/inspection.
You will receive detailed instructions prior to your move-in.
You will receive detailed instructions prior to your move-in.
If something needs repair, please contact us as soon as possible.
We will arrange maintenance and aim to resolve the issue within a reasonable timeframe depending on urgency.
We will arrange maintenance and aim to resolve the issue within a reasonable timeframe depending on urgency.
Yes, inspections may be carried out during the tenancy (if needed) and after move-out to assess the condition of the apartment.
Subletting is not allowed without prior written approval from the landlord.
Any changes must be approved in advance. Unauthorized alterations may result in restoration costs.
Late payments may result in reminder fees and additional charges in accordance with the rental agreement.
Repeated delays may affect your tenancy.
Repeated delays may affect your tenancy.
Yes, tenants are expected to have valid home insurance during the rental period.
No, utilities such as water, heating, electricity, and garbage disposal are included in the rent.
In case of urgent issues (e.g. water leaks or electrical problems), please contact us immediately using the emergency contact details provided in your agreement.
Yes, the apartment must be thoroughly cleaned before move-out.
If the cleaning is not approved, additional cleaning fees may apply.
If the cleaning is not approved, additional cleaning fees may apply.
The apartment should be in good condition, comparable to when you moved in (taking normal wear and tear into account).
Any damage beyond normal use may result in charges.
Any damage beyond normal use may result in charges.
FAQ – Companies
The person signing the agreement must have signing authority. The following information is required:
- Company name and registration number
- Name, personal identity number, and title of the authorized signatory
- Phone number and email address (for digital signing and invoicing)
Yes, companies can rent multiple apartments.
Yes, a 12% VAT is added for company rentals.
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